Compatibility
Smartphone compatible hearing aids
Control your smartphone compatible hearing aids with hearing apps for Apple® and Android™ phones.
Thrive Hearing Control App
The Thrive Hearing Control app lets you easily connect your Livio AIVia AICirca AI and LivioViaCirca hearing aids to your Apple® and Android™ devices.
Apple Compatibility
Thrive Hearing Control app runs on iOS 12 or higher. For best performance, we recommend using the most current iOS version. iOS UPDATE NOTE: When updating the version of iOS on your iPhone, the hearing aids may lose connection, requiring you to un-pair and re-pair the hearing aids with your iPhone. The following devices have been tested for compatibility:
iPhone XS
iPhone XR
iPhone X
iPhone 8
iPhone 8 Plus
iPhone 7
iPhone 7 Plus
iPhone 6s
iPhone 6s Plus
iPhone 6
iPhone 6 Plus
iPhone SE
iPhone 5s
iPad Pro (12.9-inch 2nd generation; 12.9-inch 1st generation; 10.5-inch; 9.7-inch)
iPad Air 2
iPad Air
iPad (6th generation; 5th generation)
iPad mini 4
iPad mini 3
iPad mini 2
iPod touch (6th generation)
Apple, the Apple logo, iPhone, iPad, iPod touch are trademarks of Apple Inc., registered in the U.S. and other countries. App Store is a service mark of Apple Inc. "Made for iPod," "Made for iPhone" and “Made for iPad" mean that an electronic accessory has been designed to connect specifically to iPod, iPhone, or iPad, respectively, and has been certified by the developer to meet Apple performance standards. Apple is not responsible for the operation of this device or its compliance with safety and regulatory standards. Please note that the use of this accessory with iPod, iPhone, iPad may affect wireless performance.
Android Compatibility
Thrive Hearing Control app runs on Android 6.0 or higher. The following phones have been tested for compatibility:
Samsung Galaxy® S10
Samsung Galaxy® S10+
Samsung Galaxy® S10e
Samsung Galaxy® S9
Samsung Galaxy® S9+
Samsung Galaxy® S8+
Samsung Galaxy® S8
Samsung Galaxy® S7
Samsung Galaxy® S7 Edge
Samsung Galaxy® S6 Edge
Samsung Galaxy® S6
Samsung Galaxy® Note 9
Samsung Galaxy® Note 8
Samsung Galaxy® Note 5
Google Pixel 3
Google Pixel 3 XL
Google Pixel 2
Google Pixel 2 XL
Google Pixel
Google Pixel XL
Google Nexus 6P
Google Nexus 5X
HTC 10
HTC 9
HTC One M8
HTC One M7
HTC U11 Life
LG LV-30
Motorola X4
Doro 8035
*Thrive hearing app streaming functionality with Android products and operating systems requires Starkey Hearing Technologies Remote Microphone +.
We are constantly evaluating Android products and their compatibility with our hearing aids. Due to the complex nature of the Android platform and many different types of products utilizing this platform, we test each product separately and will provide compatibility information as we complete our rigorous testing.
TruLink Hearing Control App
The TruLink Hearing Control app streams music, media and more directly from your iPhone, iPad, iPod touch and Apple Watch to your hearing aids*. Apple Watch can control volume and memories of smartphone compatible hearing aids when connected to iPhone and/or iPad.
Apple Compatibility
TruLink Hearing Control app supports smartphone compatible Halo iQAudibel A4i iQiNOW iQ, Halo 2Audibel A4iiNOW and HaloAudibel A3iiSDS hearing aids and offers a variety of enhanced adjustment capabilities. The apps rely on Apple’s Operating System (iOS) to manage the connectivity between the smartphone compatible hearing aids.
TruLink has been tested and is compatible with the following version of Apple’s Operating System (iOS):
iOS 11 or higher
iOS UPDATE NOTE: When updating the version of iOS on your iPhone, the hearing aids may lose connection, requiring you to un-pair and re-pair the hearing aids with your iPhone.
TruLink is compatible with the following Apple devices:
iPhone X
iPhone 8
iPhone 8 Plus
iPhone 7
iPhone 7 Plus
iPhone 6s
iPhone 6s Plus
iPhone 6
iPhone 6 Plus
iPhone SE
iPhone 5s
iPhone 5c
iPhone 5
iPhone 4s (HaloAudibel A3iiSDS only)
iPad Pro
iPad Air 2
iPad Air
iPad (4th generation)
iPad mini 4
iPad mini 3
iPad mini with Retina display
iPad mini
iPod touch (5th generation)
Apple Watch -requires iPhone 5 or later
For best performance, we recommend using TruLink 4.3
Apple, the Apple logo, iPhone, iPad, iPod touch and Apple Watch are trademarks of Apple Inc., registered in the U.S. and other countries. App Store is a service mark of Apple Inc. "Made for iPod," "Made for iPhone" and “Made for iPad" mean that an electronic accessory has been designed to connect specifically to iPod, iPhone, or iPad, respectively, and has been certified by the developer to meet Apple performance standards. Apple is not responsible for the operation of this device or its compliance with safety and regulatory standards. Please note that the use of this accessory with iPod, iPhone, iPad or Apple Watch may affect wireless performance.
Android Compatibility
We are constantly evaluating Android products and their compatibility with our hearing aids. Due to the complex nature of the Android platform and many different types of products utilizing this platform, we test each product separately and will provide compatibility information as we complete our rigorous testing. Remember to check this page for updated Android compatibility information.
TruLink Hearing Control app* supports Halo iQAudibel A4i iQiNOW iQ, Halo 2Audibel A4iiNOW and HaloAudibel A3iiSDS hearing aids and is compatible with the following Android products and operating systems:
Samsung Galaxy® S9+ running Android OS 8.0
Samsung Galaxy® S8 running Android OS 7.0
Samsung Galaxy® S7 Edge running Android OS 7.0
Samsung Galaxy® S7 running Android OS 7.0
Samsung Galaxy® S6 Edge Plus running Android OS 7.0
Samsung Galaxy® S6 Edge running Android OS 7.0
Samsung Galaxy® S6 running Android OS 5.0
Samsung Galaxy® S5 running Android OS 4.4.4
Samsung Galaxy® S4 running Android OS 4.4.4
Samsung Galaxy® Note 8 running Android OS 7.0
Samsung Galaxy® Note 7 running Android OS 6.0
Samsung Galaxy® Note 5 running Android OS 5.1.1
Samsung Galaxy® Note 4 running Android OS 5.0.1
Samsung Galaxy® Note 3 running Android OS 5.0
Google Pixel running Android OS 7.0
Google Pixel XL running Android OS 7.0
Google Pixel 2 running Android OS 8.0
Google Pixel 2 XL running Android OS 8.0
Google Nexus 6P running Android OS 8.0
Google Nexus 5X running Android OS 7.1.1
HTC 10 running Android OS 7.0
HTC One M9 running Android OS 6.0
HTC One M8 running Android OS 6.0
HTC One LTE (M7) running Android OS 5.0
*TruLink Hearing for Android does not provide streaming at this time.
